Marketing, Service & Management GmbH (MSM)

About MSM

MSM Mystery Shopping Service

As a pacemaker of German market, MSM’s vision is to help the enterprises that want to provide its clients with outstanding services. This is why we have established a culture that enables our personnel to perform at their peak at all times. MSM is able to provide service in more than 50 countries.

Europe
- Belgium
- Bulgaria
- Denmark
- Germany
- Finland
- France
- Greece
- Ireland
- Italy
- Croatia
- Lithuania
- Luxembourg
- Netherlands
- Norway

- Austria
- Poland
- Portugal
- Romania
- Russia
- Sweden
- Switzerland
- Serbia
- Slovenia
- Spain
- Czech Republic
- Turkey
- Ukraine
- Hungary

- UK
Asia
- Bahrain
- China's interior
- Dubai
- Guam
- Hong Kong
- India
- Indonesia
- Japan
- Kazakhstan
- Qatar
- Macau
- Malaysia

- Philippines
- Singapore
- South Korea
- Taiwan
- Thailand
- Vietnam
Africa
- South Africa
America
- Canada
- Mexico
- United States
Oceania
- Australia

√ Our Services Include: Mystery Shopping Programs, Competitor studies and Manufacturer checks
      and assess
√  The Content Mystery Shopping measures: Condition of the premises, Presentation of the products,
      Sales personnel, Consultation, Quality of service and the checkout
√  The ways we use: Mystery Checks, Mystery Calls, Mystery E-Commerce and Face to face Interviews

We have successfully partnered with enterprises from the following industries:

Automobile Industry     Do-It-Yourself-Stores       Books           Affordable medicines
System Restaurants    Mail Order Business         Stationery     Food Retailing
Food Retailing             Cellular Phone Network    Industry        Communications
Oil Companies             Textile Retailers               Tourism         Financial Services
Floral Supplies

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